I was interested in creating the equivalent functionality of “watcher” that is offered by a lot of PM apps around their tasks and entities. This is a user who is “subscribed” to an entity’s activity - so they are informed when any status changes, fields are adjusted, comments are made, and so forth.
Can I use the “assignment” extension to create this functionality? Or would I need to do this another way if that extension needs to be reserved for only actual assignees?
Hey @Oshyan, sorry to be chatting you up so much lately, but I thought you might also have this need, and I noticed of the two “hearts” on this so far, you aren’t one of them! So eager to get your support!
Further, I’d like to be able to opt into notifications for an entire type or even a whole app. This would be especially useful if combined with granularity: e.g. receive all notifications from comments from this type (or app) would be my number one desire here
I’m a new Fibery user, but this is exactly the functionality that my team has requested. I’ve tried to implement it myself by creating a relation called “subscribers” between our user and bug databases, then adding an automation to notify the subscribers when the bug database changes. It almost works, but unfortunately Fibery forces me to select which fields trigger the notifications and I can’t seem to add rich text fields or comments to the list.
Ironically, I see this functionality is part of the Fibery community, but not part of Fibery itself!
Easily watch something
Easily see who else is watching
Be able to set watchers via the automations
I could see it working nicely if it worked like assignees:
e.g. values picked via the same style of interface
e.g. ability to show avatars on cards/entity listings, etc
e.g. have an ability to show how many people are watching (e.g. 100 watchers)
A hard part seems to be how the notifications are managed, on the surface it seems like it should be set per App, but it doesn’t feel like anything of this kind already exists, so how that fits in is hard / it be more UI noise. Perhaps, the notifications could be tagged in some way so those of this new “Watching” type can be easily reviewed / hidden if required. Someone else suggested that the notifications could become more an an Inbox, which would give a lot of scope of that kind of nice-ness, e.g. view all watcher notifications, view all assignee notifications, view everything
I agree with all of what @uniquelau has said, as well as that watchers should tie in closely with Notifications.
One thing that comes to mind is that in most other apps where I’ve seen watching well implemented, you will be notified about comments around something you are watching, or key changes like assignee or state. Such as “Task A has been moved to ‘in progress’”. I guess if you pretty much duplicated what you guys already have done nicely with entity history, and basically added all of that to the notifications of a “watcher,” you could accomplish this.
And, I think this would also show a need for Index comments in search because you might see something in an entity you were watching in the comments, but then forget exactly what it was. But you can’t find it in search right now.