Email notifications for mentions and entities updates

Hi guys,

two requests for email notificaitons:

  1. Do you have a plan to add email notifications for mentions in comments? Right now we need to open Fibery to review notifications section. It would be great to receive emails.

  2. Also JIRA has “watch” feature. It’s possible to subscribe to the JIRA ticket or Confluence doc and receive notifications for changes.

These two are not critical but nice to have.

related to 2.

Both things are in plans, no ETA so far

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Thanks the update @mdubakov

That is classic from you :slight_smile:

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I generally hate +1 comments, but I’m going to make one, sorry. :stuck_out_tongue_winking_eye:

We are really missing good e-mail/Slack notifications for changes, compared to a “normal” ticketing system.

I’ve added a “followers” relation on Users with automation to notify people that there has been a change to a ticket, but it doesn’t seem possible to put what has changed in the notification using the message templating. It’d be great to have a {{changesSummary}} or something like that which you could use. Given you have a description in the audit log, is something like that possible already? Am I just missing a trick here?