My team extensively uses References/Highlights, it’s a real differentiating feature of Fibery.
However, we find the biggest drawback is the inability for the References to capture context when you are writing more elaborate text, such as bullets, multiple paragraphs, etc. But these types of writings are commonplace and really can bring out the benefit of References.
We are struggling with this right now. The main problem is that the only way you can ensure that in a Reference you get the entire text “around” an entity that was mentioned is to make sure you do not execute a “hard” return in that text. You could also potentially describe this as saying “make sure the referenced Entity is in the same ‘block’ of text that you want to show up in the Reference.”
***Footnote there are discussions around here about whether “blocks” are indeed a part of Fibery as they are in Notion, Roam, etc.
So this means right now, we have to write long paragraphs that have artificial spaces between them executed with a “soft” return of “shift” + “enter.” We also can only write bullet points the same way. This leads to awkward long segments of texts, but at least we can see the whole text within the Reference.
Another issue here is that you wind up having to reference several Entities at once in this scenario, because you have to make sure to not do a “hard” return anywhere, and if the text in question is long, and has many references, but you want to have it all showing in a Reference of one entity, you wind up with hard-to-follow References due to a proliferation of Entities in them, and the accompanying colors, states, assignees, etc.
This would be solved with this request:
Another thing that would help would be limiting what you see in References via configuration of that, discussed here:
However, short of these improvements being made, I have another suggestion: It would be very useful if you could see highlighted, perhaps in yellow like you get when you click on the “arrow” in the top right corner of References, the actual Entity itself in the reference.
Here is an illustration:
“Winnie Null” is the Entity with the Reference. If “Winnie Null” was highlighted, say in yellow, where I indicated, the reader could at once see where the actual reference is. This is an example with a small amount of text, but we have many that are paragraphs long with many, many Entities references.
This would solve a big issue for us now, which is if a Reference contains many other entities, it can be a burden on the reader to find the actual Entity that is triggering that particular reference. This is mainly because the actual Text Description of Entities in References blends in with the rest of the text, a feature I like in fact as it aids readability. But when you have many entities in an Reference, it makes it hard to find the actual referenced Entity.
Thanks and hope that’s clear!