Is it possible to mention in comment or doc via script or API?

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1

I want to mention the assignee via automation script or API is that possible?

Greetings Lukas

2

Do you mean that you want to notify the assignee(s) when the automation is run?
Notify Assignees is one of the available actions in an automation:

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Or do you mean something else?

3

I would like to do it via script action because then I can set some conditions like:

if ( something is true) => comment with mention person a
else => comment with mention person b

With the standard notify action I am bound to the filter options on top.

4

Do you mean that you want to add a comment (that mentions a user) to an entity?

In general, the contents of a comment can be described using markdown, and mentioning a user is done using the following format:

[[#@xxxxxx/yyyyyy]]

where xxxxxx is the ID of the user database and yyyyyy is the ID of the user.

I presume that you are comfortable with using scripting to create/update comments.

5

Ahh perfect thank you that’s what I’m searching for!