I think you can achieve what you’re describing (if it turns out that we don’t deliver improvements in notifications in the short term)
Possible with automations (trigger is: entity lined to …Comment)
No scripting needed, relation can be set with a formula at time of creation, and Name can just be a formula field anyway.
No scripting needed. The linked Comment’s author is available via a formula
Single select with default value.
Yep, will need a script to extract the person @mentioned in the comment.
You would be doing the reverse of what is described here making use of the info in this topic.
So:
- Get the comment contents (via comment id and secret)
- Pattern match for any @mentions to get the User id(s)
- Add those ids to the Assignees collection