Resolving comments

[Adam]

Whilst resolving comments is useful, it would still be good to see the decision that was made.

There are a couple of scenarios where this would be useful.

• Just resolving a comment should show inactive comment so you can click to read.
• When you remove text, the comment goes with it, which kind of logically makes sense but you would still need to let the person know that the change has occured and you have resolved the comment.

[rgcdwv]

Agree. I think having access to all comments (even those that are no longer attached to any text) would help a lot and would allow you to also review past comments.
The notifications section kinda does some of that, but click one of those notifications, Fibery is no longer scrolling to the places where comments appeared, making it a bit unusable for navigating between past comments contexts. Plus not everyone has all notifications, while I think everyone should be able to easily access past comments.

[B_Sp]

Wanted to point out that I have a very similar post here:

Next iteration of Comments - Commenting when Resolving & assigning as tasks/reminders

Hi once more, I wanted to make some suggestions for comments as you guys evolve them. This is coming mainly from my extended use of a ton of apps in the last several years, and none seem to be able to pull all the best methods for implementing comments all in one place. You guys have a good chance to do that now! Resolving Comments I’ve seen a great way to close out comment resolutions in some apps where they will prompt an extra comment around the “resolve” action. In most cases, you can…

In particular wanted to draw attention to how the app Twist handles this, which I mentioned over in my post:

@B_Sp

Here is an illustration of our a chat app we use, Twist, handles this type of situation. It works very well, one of my favorite features of Twist.

@B_Sp

Jira will also let you customize an issue so when moving to a certain “done” status, a box will pop up asking for what happened to resolve the issue, and that info is written into the comment string.

• @mentioning acting like an “assigned” comment and mini todo: I’ve seen a few instances where @mentioning another user will create a sort of todo for them. This is very useful for things that might need to be done around an entity, but don’t warrant a full new task. For example, I was in a meeting going over some development items and a card came up with an incomplete description. My colleague said “oh, sorry, I’ll fill that in later.” So as the meeting moderator I was tempted to initiate a task for him, but that is a a lot of overhead. If I could simply in comments do a quick @mention to him and add “can you complete the description” that would be sufficient, but in order for this to get done with traceability, it would be great if this is something the Fibery system reminds him of. One idea would be to include all such assigned @mention reminders in a dashboard of “my work,” alongside assigned entities, if you guys plan such a dashboard.

Thanks, and hoping to see this soon per @mdubakov post today:

@mdubakov

• Comment resolutions