[FIXED] @mention in comments creating two notifications

Guys, would appreciate some feedback here. This is a big annoyance. There are some fundamentals of communication in Fibery that I really hope you will address, just about all other apps we’ve considered as alternatives handle them “normally.” When you talk of “Polishing Fibery,” which has been mentioned for a few months now like here:

I really hope you have in mind dealing with some of the oddities that make commenting, writing text, getting notified, etc. unnatural in Fibery vs. other apps.

This is a big one. My team cannot effectively use the Notifications pane to keep track of read/unread notifications due to this duplication. Another big issue is the way the notifications pane behaves when popping up - it’s been discussed here before and I don’t have time to find the reference, but its not natural. In a word, you should be able to click out of it to the entity in question, and then seamlessly navigate back to the pane. It’s an unnatural behavior right now.

There are a number of ways other apps handle this, one of the better being Assigned Comments in ClickUp that you recently compared yourselves too. But fundamentally, just a way to easily keep open notifications you haven’t gotten to, close those that you’ve addressed, and some other basics would be a huge help. It really is hard to use Fibery as a task management source of truth with out this or a basic dashboard where you can see your open items. I’m not talking about a workaround of making a custom view, but a bonafide dashboard that, like good notifications read/unread pane, is a fundamental in most top tier work management apps.

Around comments, we really need the ability to simply click to show you read a comment. And it is becoming harder for us to live without searchable comments as we create daily more and more content in there.

And re: formatting text in Entities, I don’t have time to make a list but I think @Chr1sG had in mind some of the issues I’ve dealt with when he said this:

This is actually a big issue for us, because we probably spend a few hrs/day doing meetings in Fibery where we create inline Entities. This I have to say is one of the Crown Jewels of Fibery - being able to have an entity for meetings, and then very quickly create action items inline, and see the entire context of the meeting in the task that was created from it. However, things like:

As well stuff like if you try to use the keyboard to paste in comments - “ctrl” + “v”, sometimes the comment commits prematurely without pasting in the desired content…etc.

Would love to get some guidance from @mdubakov and team about specifics around this stuff - mostly about whether you guys plan to do them. It would be easier to live with these issues if we knew at least that you acknowledge they are in need of fixing if Fibery is to really become “Polished.” I could live with waiting if I knew that, but would really not like to wait too long! I will have been a Fibery user 2 years in October, and I recall threaded comments, another huge need, in an MVP-sort of version, but then you removed them and no sign since!

Thanks!

1 Like