@Polina_Zenevich thank you for the response, and I will be eagerly awaiting your guys’ improvements.
By the way, would be grateful if you could consider some of these requests for Comments. In particular, I have not seen any app out there other than Twist, a chat app we use, that asks you to explain what happens when you “resolve.” So what happens is you wind up checking the “resolve” box, and the comment disappears, and nobody can see anymore what actually was the issue originally, nor what got done to solve it. Would love to see you guys solve this!
Thank you again and keep up the great work!