I’m inviting guests to my workspace and want to notify them when they need to take a look. Ideally it’s set up with Fibery’s native “notify” as that also put things into the inbox. BUT the default for new users is no email notifications. Is this something I can change? Or I just need to run the “Send email” in the automation instead of the “Notify”?
I dont want to force each person to turn it on. (As it probably wont happen and then people wont be informed)
Only option is to use automations and Send Email action
Okay thanks. Changed to a feature request then. It’s a big annoyance. I want it to be in-app and in in email. But I do both and then someone turns on email notifications, they now receive 2 emails every time…
While I understand wanting to give each user the ability to choose, it causes more friction at the end of the day.
If you want them to choose, please add it to the onboarding flow. Otherwise, let admins choose bc asking everyone on the team to go turn it on is a hassle. (Especially if they are freelancers/guests)
Industry standard is on by default (plus digests and lots of marketing bs), so having just email notifications on “Notify User” wouldn’t be too invasive I think, and make building the workspace much more convenient with less email automations…
Makes sense, maybe we will switch to this default for new users. We’ll discuss it
I agree that defaulting to notifying via email would be best. If we used automations every time we wanted to notify by email, that would be a lot of automations. I’m ok if our users minimize their notifications later. But at the beginning it should be easy for them to be notified of things (like when they’re tagged in a comment or an entity is assigned to them).
I think ideally it would be in admin/workspace settings. (Especially if some workspaces already added lots of email automations). Where admins can set defaults (also default “Watch” automations). And even better if they had a switch to be able to lock it that users can’t change (less needed, but would be nice down the line).
Thanks Michael!!!
You might become an unpopular admin if there was no way for a user to turn off receiving emails 
Hahah yeah fair enough. At the same time if you look as Google Admin, they have the power to not even let you access YouTube. I strongly believe in giving power to the admins. At the end of the day they are the ones you’re selling to. Let the admins decide how much power their users have.
You can give a little note “Disabled by your admin - Contact them to try to change their mind” . So users know its not a Fibery problem, but internal problem.
Admins preventing users from doing stuff is one thing - spamming users’ inboxes without them having any ability to ‘unsubscribe’ seems like something else to me 
Yeah okay. Fair enough. Just setting workspace defaults then. In any case, the current model requires us to set up email automations that users can’t opt out of. So we’re in a lose-lose situation at the moment.