Pause notification in automation

Ideas & Features Automations
1

Hey guys,

Could it be possible to add a feature to prevent the Fibery Ghost to send a notification when automation is triggered?
Best option could be to define a 2 steps options at the rule level (e.g. for every automation rule/button):

  • do not sent notification to the user who triggered the rule (e.g. backport the current notification policy to the initial actioner)
  • do not send any notification

We do have a use case where you do not directly manipulate Assignees for instance (but a custom field which is supporting more limitation - one to many relation for instance), and we do sometimes have ghost duplicated items (mostly for processing purpose) that are being updated in real time with user facing item.

Cheers.
/BC

2

For automations, where notification is an action, there is an option to choose whether the author of the change that triggered the notification should be notified:
image

For the Assignee notifications, it is not currently possible to turn off notifications, irrespective of whether a colleague assigned you, or Fibery ghost assigned you.
We’ll keep an eye on demand for this.

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