How do I disable the auto-watching of entities that I have created or at least hide unnecessary changes from automation rules? I get spammed with tons of notifications from changes due to automation for our tickets that trigger after creation due to that change…
And this is just not true, there is no such automation rule on our database yet they are still auto-watched.
Ah, I see. Please make that optional the same way as well. We auto-assign people on creation. Having them get notification about every individual change in the ticket is extreme overkill (and a behaviour change without any way to disable it) and should be based on a choice by the user.
As a general feedback besides the auto-watching: I would expect the auto-watching to toggle-able on a per-user basis in their settings as some might want this and others not. Doing it on a per-database basis might work for some workflows but not for others.
No. You would only get notified about comments when you were assigned, not about changes in every single field.
That filter does not work. I only need notifications about specific changes on specific entity types. Neither does the filter allow filtering for that (e.g. specific fields) nor should every single user in a company be required to setup the filters manually. We already have automation that sends notifications on changing of specific fields that we need people to get notified about, we don’t need notifications for every field (e.g. some are just not interesting for the assignee and only for planning/tracking by project leads or managers)
I’m really confused as to how anyone would think that “breaking existing workflows without a way to fix it” is okay…
Ah, I see. But while this at least gets rid of the spam in the notification this would mean that there is no way to manually decide which entities to watch and which you don’t want to watch. I really don’t understand how auto-watching can’t just be a toggle in your user profile (or an automation like what you added for entity creation)
Right, but having to do two additional clicks just to restore the previous. wanted behaviour is really not ideal. (And doesn’t even solve the issue fully as someone else might assign you, then you are back to square one getting spammed until you go online again and are able to go through the motions of unwatching it)