đź–– New Pricing FAQ (2021)

Hello, maybe I’m daft but I don’t understand what limiting the history to 90 days entails! (and you probably should explain this in your pricing page…)

Does it mean documents dating more than 90 days cannot be accessed? Or is that only entities? Is it based on creation date or last update date? Are those entities still visible in search or not? If I view an entity that was created recently but has links to older entities what happens? I’m not sure for a product management perspective limiting your “backlog window” to 90 days can really work. Same if you use fibery as a crm, or to log user tests.

It seems to be like a very harsh limit on the standard plan! It works for slack because it’s the right balance between frustration and easiness to overcome (its a chat app, conversations can be had again). Seems more problematic for an app that is designed to facilitate inputting as much data as possible inside it. But I guess it depends on usage.

It might work to push your user base toward the higher plan…