As always, I appreciate the transparency! Personally for my small company’s needs the new pricing will be quite a bit more than we currently pay or have budgeted for such tools, and that’s a problem. We have 3 team members, only 1 of which (me) is really that active. $100/mo is a huge jump over $21/mo. At that price we may well be forced to switch, much as I would hate to. Of course we have 2 years to figure it out.
I think my biggest issue with the pricing is the enforced minimum of 5 users. Even at $20-25/user, being able to pay for the actual number of users we have, instead of 5, would save us a decent amount vs. the enforced 5 user min at $100/mo.
Frankly, if the definition of “personal” is just a single user, then for my purposes I’d be willing to let go of all users but myself and put up with a little more “gatekeeping” clunkiness as the only one able to enter data, rather than pay for $100/mo. But it’s for a business so I assume that wouldn’t qualify for “personal”.
I’d also note that some of how you describe the pricing decision seems rather “aspirational” (wishful thinking) and IMHO NOT very realistic, e.g.:
By imposing no feature restrictions and no user segregation, we challenge everyone to become a power user and to get $25 of value for $10
In my experience that is not often how people work. We might hope people can be more self-empowered, etc. but in reality most of the time there ends up to be separation between “implementers” and “users” in some way. My understanding is many Notion team users have just 1 or 2 people who are the main “implementors”, for example, and in fact it makes some more sense to do it this way in many respects because it helps to ensure more consistency, avoid accidental changes, etc.
I certainly see the logic in how you’ve priced things, but it actually seems much more complicated than how you have presented it (in my view) because Fibery is such a flexible tool that can be used for so many purposes. For some of what Fibery can do (e.g. the product teams example given in the blog post), the pricing should seem reasonable, at least as compared to some tools in that niche (ignoring that many such teams on the smaller side actually use cheaper or not purpose-built tools). But there are lots of other tools, like Notion, Airtable, etc. that Fibery can replace, where the new pricing model seems much less good in comparison. Notion as one example has seen massive adoption in part because of low pricing and the fact it can be adapted to many purposes. There is validity in the “revenue through massive scale” option, though of course it increases potential support costs, so I realize it is not as simple as pricing low to drive sales either.
Anyway, in general I hope most for Fibery’s success. I hope as well that I can continue using it in the future, but if I have to let it go, then so be it. If nothing else it will have helped me build a data model that I can hopefully adapt to other systems like Notion or Anytype…
Edit: Also I should say, none of the above is a comment on whether Fibery is “worth it” in some objective sense. I think the work the team has done is outstanding, and Fibery is one of my very favorite tools. I espouse its benefits to other people often. But the pricing must be considered in comparison to the markets that Fibery exists in, and that’s where I don’t always see it being a favorable look.