Since I just read about Hubspot Integration being on the radar in the February Chronicles, wanted to flag this up again. @mdubakov mentioned also here:
the potential of the Hubspot integration.
So I have a question: Since Hubspot has a similar functionality to Intercom with an on-site chat bot/support window, do you guys plan to set up a similar integration than with Intercom for Feature collection and tracking requests? For that matter, Zendesk also has very similar functionality. However, both Hubspot in particular, and Zendesk, have reasonably CRM’s which could be also integrated into Fibery. Intercom does not have any CRM.
I’m wondering as my team is trying to use Fibery as a bonafide CRM, but with some missing features still like Email Integration, we are considering starting out with Hubspot, and integrating its CRM with Fibery would be nice. If we could also set up the chatbot/messenger in Hubspot much like the way the basic Intercom service works, we’d get the benefit of an even better integrated CRM/support solution outside Fibery, that we could hopefully integrate with other work inside Fibery very easily. This is a superior solution than trying to use Intercom, and then another tool like Hubspot for CRM, where you often have one client writing to you in Intercom, who’s the same client you are tracking your CRM activity on.
Thanks for listening!