Having successfully implemented a connection between a Gmail Integration and Contacts - for both inbound and outbound messages combined into one field as per advice on this thread - across multiple Email Accounts (each with 3x fields connecting each Contact to each Email, with a different database for each email accounts messages), I’m running into another difficulty:
I’m looking to create a single list view that shows all the emails from every inbox, inside of the associated Contact entity views.
The problem is that each Contact entity has the following relations:
- Emails From Person A
- Emails To Person A (A lookup only, via Gmail Contacts)
- Emails (To+From Combined, created by automation) Person A
- Emails From Person B
- Emails To Person B (A lookup only, via Gmail Contacts)
- Emails (To+From Combined, created by automation) Person B
- etc. for add’l inboxes
And when I go to create a list view within a contact entity and try to include multiple “First Level” databases for target Emails To+From, both Person A and Person B, there is no ability to tell the UI which relation I’m referring to. Sometimes, I get both relation I’m looking for (Emails To+FroM). Sometimes, it seems like I get the wrong one (Emails To+From Person A; Emails From Person B).
Is this the intended functionality and I am thinking about this incorrectly, or is there a functionality limitation here for interacting with multiple different relations between the same two entities?