[FIXED] Not all pdfs have a thumbnail in files field

Not all of the pdfs have a thumbnail image of the document. I’m not sure what determines when a thumbnail is generated, but this seems like a bug to me. I expect all pdfs to have a thumbnail of the first page. This is in the Windows app.

1 Like

Hi @Michael_Ichter

We also got other reports. We’re actively looking into that.

@Michael_Ichter Was your issue resolved? If not, please contact me in intercom.

1 Like

Yes, it seems to be resolved now! Thanks.