Michael, it’s a shock to me to read your message. You are the CEO of a startup who created an online community to illicit feedback about your product, and you are here publicly embarrassing me, the author of more liked posts by any other member, and a paying customer, calling me a “complainer”. It’s amazing to me you’d allow yourself to do such name calling in the public forum, without taking this up privately at least and putting in effort not to humiliate me this way.
You yourself marked up this post with the title “Polymorphic Relations,” for over 14 months with any guidance around the actual plans on this feature. You guys actively ask for “unsweetened” feedback, so when I point out this fact, I get labeled as “complaining.” Are you sure you can handle blunt, accurate feedback? It appears judging by your response to me that I’ve made you uncomfortable by stating the facts.
You know well I read every single piece of information you publish about your roadmap. Your monthly posts bypass most of the requests in the community that you guys don’t respond to. It is hard to find anywhere what actually guides your decision making about your roadmap. The Vizydrop chart you published isn’t exactly easy to read, and if you can show me where you’ve published information about how it ties into your WIP, I’d like to see that. That would solve a lot of my concern that I am simply candidly expressing, feedback you guys eagerly request all the time!
I won’t bother yet again to list all the requests in this community that are poorly addressed. I have taken time to document many of them before, and you guys didn’t respond. If you are satisfied with the way you are handling feedback in here, then I get the message and will not spend any more of my time trying to point out areas I think you can improve.
In closing, I will say that I’m active and vocal in a lot of other communities of competing products, but I have never been close to insulted like this. I wonder if you’re aware of the message you’re sending at this fragile stage of your growth re: how you handle when you are called out legitimately. You own this forum and I guess you can do whatever you want in here. I can tell you that you have just gone a long way to permanently damage my view of Fibery.
And @Oshyan and @Chr1sG, judging by you both “hearting” end endorsing that comment, I assume you also think I’m a complainer. Borderline painful to see that…