Please explain inconsistent trigger: Entity Updated > Rich Text field

I know the Rich Text trigger is a recent addition and may have some issues, but I like to have more insight in how the trigger technically works, because:

  • Sometimes it only triggers rich text edits after a minute
  • Somttimes it triggers immediately in a fraction of a second.

Maybe the developers of this RT trigger feature can explain what’s happening in the background?

Thanks

Given that a sentence typed in a rich text field can contain dozens of typed letters, it doesn’t make sense to trigger on each new character. Accordingly, changes are ‘batched’ together, and an automation is only triggered when Fibery thinks there has been a natural break in editing.

Also, each workspace has an automation ‘queue’ so triggered automations may not execute immediately if others are still active/pending.

1 Like