Email integration creates duplicates when messages are moved from folders

Bugs & Issues
1

Hi,

I installed an email integration with my Gmail account and selected every folder except the [GMAIL] folder which, for some reason, always causes an error in the sync (“Unknown Mailbox: [Gmail] (Failure)”)

I toggled the option NOT to delete the Fibery entities when the original email is deleted in Gmail.

For every e-mail in inbox a duplicate entity is created in Fibery, one with the Folder Field set to INBOX and another with the Folder set to [Gmail]All Mail

That’s because in Gmail, folders really are labels (ie tags ie many-to-many relationships). So that the same e-mail appears in two folders. They should not be duplicated.

When the INBOX e-mail is archived in GMAIL, the duplicate with the INBOX folder is not deleted (even if the toggle is off)

1 Like
2

Hello, @maxlinworm

Thanks for feedback. We will try to reproduce and fix “Uknown Mailbox”. Regarding labels indeed the message will be duplicated if it appears for different labels due Gmail implementation.

Thanks,
Oleg

1 Like
3

Fixed in latest release