We’ve started move
Fibery user guide from Intercom into Fibery itself.
Writing experience in Intercom is very bad.
It removes friction for us to keep user guide up to date and update it when needed
Our customers and leads will face Fibery UI in user guide and Fibery will be more familiar for them
We can interlink User Guide with Roadmap Items, Use Cases and future community area to collect requests, etc.
Create a custom workspace for all roles in your company. Connected databases, customizable views, powerful reports, automations, integrations, and more. You name it, we have it.
What do you think?
Hopefully this will also encourage the development of the “link to a specific header/section” feature
Perfect! Good move!
I like the current side-window of intercom help and hope that a floating help window would be possible, e.g. having found a few steps to follow, user can keep the help visible while doing the steps.
Yes to all of this! I am happy Fibery is doing public-facing docs in Fibery itself now because it will help prioritize these valuable docs improvements.
By the way I would also say that the new “Panels” navigation is
great for docs in particular. It’s almost better for that case than any other IMO.