@oshyan and I were chatting about the benefit of Fibery for CRM use: [image] November 2020 digest You switched to Snov.io because Fibery wasn’t working well enough for the direct sales experiments, that’s quite interesting. I am curious if it is your hope or intention to add features to Fibery …

would that make it possible to reply to an email as well?

You can set up an automation in the Messages db that will create/send an email based on the subject/content of the original message (which is basically what a reply is :blush:)

i will dig into this, thanks a lot

I recently created a video on how ClickUp can be used as a help desk which brought to mind how much I would love to build this template in Fibery. The current email as a button/script action solution is missing a few features that would make the experience seamless. I’d like to recommend these impr…

I think most of those things (maybe other than 3b) can be done with the right rules/automations. It won’t be the prettiest system, but it would be more than functional. I already have something built that’s similar. My biggest issues with the current email integration is the 60 min sync. Needs t…

In today’s release sync interval reduced to 5 mins, but you should change it on your side to apply this new setting [image] Sep 12, 2024 / 🏎️ Quick Search in Views, Pin Entity Views, better Whiteboard grids, and more Changelog Today’s release is packed with us…

And threads were added recently too :grin: [image] Sep 5, 2024 / dashing_away Updated Entity View Header & Go-to navigation, Reorder rules & buttons, Lock Whiteboard Changelog This release is dedicated to polishing and small improvements in many areas. metal U…

Reply to emails should be possible via automation button in the next release (note that auto-replies will be also possible via rules)

Sick :heart_eyes: What would be the most optimal set-up in your opinion for the following use case? As a user: I want to create emails based on email templates I want to use them when I reply on e-mails (and adjust the email when needed) And I want to use them when I send the first email or a ne…

Also another question/feature request. It would be great if we can use the highlight function in email messages as well! :grin: Since emails often contains valuable feedback/insights.

Email integration for CRM use

Ideas & Features Integrations

Chr1sG September 12, 2024, 4:12pm 20

And threads were added recently too

Topic		Replies	Views
"Conversations" for integrations / Email integration Integrations	12	1423	August 6, 2021
[DONE] Send emails from Fibery Ideas & Features email-integration	6	1173	November 10, 2022
[DONE] POP3/IMAP Email Integration Connector Integrations email-integration	4	580	July 19, 2023
Fibery as a CRM? 🤔 News & Announcements	59	1217	March 22, 2025
New template - Reminders News & Announcements	21	1819	February 18, 2026

Email integration for CRM use

Related topics