# Zapier connection

**URL:** <https://community.fibery.io/t/zapier-connection/4570>\
**Category:** Bugs & Issues\
**Created:** [June 7, 2023, 8:56pm UTC](https://community.fibery.io/t/zapier-connection/4570 "2023-06-07T20:56:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![tycecycle](https://avatars.discourse-cdn.com/v4/letter/t/848f3c/32.png) [@tycecycle](https://community.fibery.io/u/tycecycle)\
**Post date:** [June 7, 2023, 8:56pm UTC](https://community.fibery.io/t/zapier-connection/4570/1 "2023-06-07T20:56:31Z")

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I’m getting an error in Zapier that the Fibery auth is expired. I’ve tried reconnecting my Fibery account, but it always shows the error in the screenshot below.

 ![Screenshot 2023-06-07 at 4.54.50 PM](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/e/ef1e50e806e3b6a8c0168177035e9416f5c19cc8.png)

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**Author:** ![Viktar\_Zhuk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/viktar_zhuk/32/1934_2.png) [@Viktar\_Zhuk](https://community.fibery.io/u/Viktar_Zhuk)\
**Post date:** [June 11, 2023, 8:49am UTC](https://community.fibery.io/t/zapier-connection/4570/2 "2023-06-11T08:49:46Z")

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Hi, do you still experience that problem?  
If so, please try to test connection on that step to your account, as shown on the picture below

 ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/a/a8e8fad3cdfa2a4003a766156ce4ab5c02ae1b57.png)

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**Author:** ![tycecycle](https://avatars.discourse-cdn.com/v4/letter/t/848f3c/32.png) [@tycecycle](https://community.fibery.io/u/tycecycle)\
**Post date:** [June 12, 2023, 3:41pm UTC](https://community.fibery.io/t/zapier-connection/4570/3 "2023-06-12T15:41:09Z")

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Hi @Viktar_Zhuk, yes I’m still experiencing the issue. Clicking test connection doesn’t change the “This auth is expired …” error message. Clicking test connection results in a short loader while the connection is being tested and then the "This auth is expired … " error re-appears.

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**Author:** ![Viktar\_Zhuk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/viktar_zhuk/32/1934_2.png) [@Viktar\_Zhuk](https://community.fibery.io/u/Viktar_Zhuk)\
**Post date:** [June 13, 2023, 5:46pm UTC](https://community.fibery.io/t/zapier-connection/4570/4 "2023-06-13T17:46:41Z")

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Hi, please contact us via Intercom inside fibery Workspace you’re trying to connect. To discuss your issue in private.

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**Author:** ![tycecycle](https://avatars.discourse-cdn.com/v4/letter/t/848f3c/32.png) [@tycecycle](https://community.fibery.io/u/tycecycle)\
**Post date:** [June 15, 2023, 7:47pm UTC](https://community.fibery.io/t/zapier-connection/4570/5 "2023-06-15T19:47:42Z")

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For posterity, I was using the wrong workspace URL in the connection setup. I had changed the name of the workspace, but that does not change the workspace URL. Using the correct workspace URL resolved the issue.