# "while you were offline..." what?

**URL:** <https://community.fibery.io/t/while-you-were-offline-what/7798>\
**Category:** Bugs & Issues\
**Created:** [November 14, 2024, 5:58pm UTC](https://community.fibery.io/t/while-you-were-offline-what/7798 "2024-11-14T17:58:52Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Jonathan](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@Jonathan](https://community.fibery.io/u/Jonathan)\
**Post date:** [November 14, 2024, 5:58pm UTC](https://community.fibery.io/t/while-you-were-offline-what/7798/1 "2024-11-14T17:58:52Z")

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I see a new error alert in the top of my workspace.

 ![Screenshot 2024-11-14 at 10.09.59 AM](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/a/a4a777c188394cf12106b267217d2988f59f2597.png)

Where’s “the backup” being referenced? To try and understand what this error means and locate the place I can go to fix it, I searched “version history” in the User Guide which reveals, “You can access text history by clicking View History icon in the top right corner for a Document (or top right corner of a Rich Text field).”

How do I know what document or Rich Text field triggered this error or where to find it?

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**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [November 14, 2024, 6:03pm UTC](https://community.fibery.io/t/while-you-were-offline-what/7798/2 "2024-11-14T18:03:06Z")

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[https://the.fibery.io/@public/User\_Guide/Guide/How-to-fix-Change-is-pending-synchronization-299](https://the.fibery.io/@public/User_Guide/Guide/How-to-fix-Change-is-pending-synchronization-299)

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**Author:** ![Jonathan](https://avatars.discourse-cdn.com/v4/letter/j/aeb1de/32.png) [@Jonathan](https://community.fibery.io/u/Jonathan)\
**Post date:** [November 14, 2024, 6:55pm UTC](https://community.fibery.io/t/while-you-were-offline-what/7798/3 "2024-11-14T18:55:13Z")

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Whoa. Those instructions are crystal clear. I’d been clicking on the error, and thinking “i wish this was clickable,” lol, probably because I was already located within the out-of-sync entity, so I didn’t realize anything was happening, and didn’t already know to look for the red dot. Thanks for the super quick reply, Chris. This is a pretty helpful feature.