# We are moving User Guide from Intercom into Fibery

**URL:** <https://community.fibery.io/t/we-are-moving-user-guide-from-intercom-into-fibery/2913>\
**Category:** Fibery Showcase\
**Created:** [June 6, 2022, 2:47pm UTC](https://community.fibery.io/t/we-are-moving-user-guide-from-intercom-into-fibery/2913 "2022-06-06T14:47:18Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![mdubakov](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/mdubakov/32/10_2.png) [@mdubakov](https://community.fibery.io/u/mdubakov)\
**Post date:** [June 6, 2022, 2:47pm UTC](https://community.fibery.io/t/we-are-moving-user-guide-from-intercom-into-fibery/2913/1 "2022-06-06T14:47:18Z")

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We’ve started move [Fibery user guide from Intercom](https://help.fibery.io/) into [Fibery itself](https://the.fibery.io/@public/User_Guide/Fibery-User-Guide-Start-6568).

Pros:

- Writing experience in Intercom is very bad.
- It removes friction for us to keep user guide up to date and update it when needed
- Our customers and leads will face Fibery UI in user guide and Fibery will be more familiar for them
- We can interlink User Guide with Roadmap Items, Use Cases and future community area to collect requests, etc.

> **[🐕 Fibery User Guide: Start](https://the.fibery.io/@public/User_Guide/Fibery-User-Guide-Start-6568)**
>
> Tailored workspace for your company. Connected databases, customizable views, powerful reports, automations, integrations, docs & whiteboards.

What do you think?

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**Author:** ![Matt\_Blais](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/matt_blais/32/1464_2.png) [@Matt\_Blais](https://community.fibery.io/u/Matt_Blais)\
**Post date:** [June 6, 2022, 3:22pm UTC](https://community.fibery.io/t/we-are-moving-user-guide-from-intercom-into-fibery/2913/2 "2022-06-06T15:22:40Z")

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Yes, it’s perfect! 💖

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**Author:** ![Dimitri\_S](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/dimitri_s/32/1683_2.png) [@Dimitri\_S](https://community.fibery.io/u/Dimitri_S)\
**Post date:** [June 6, 2022, 7:24pm UTC](https://community.fibery.io/t/we-are-moving-user-guide-from-intercom-into-fibery/2913/3 "2022-06-06T19:24:46Z")

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👍

Hopefully this will also encourage the development of the “link to a specific header/section” feature

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**Author:** ![mdubakov](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/mdubakov/32/10_2.png) [@mdubakov](https://community.fibery.io/u/mdubakov)\
**Post date:** [June 7, 2022, 6:30am UTC](https://community.fibery.io/t/we-are-moving-user-guide-from-intercom-into-fibery/2913/4 "2022-06-07T06:30:29Z")

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My wish list is this:

- Table of Content
- Link to a header
- NOTE, TIP, etc formatting
- Back References in Docs

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**Author:** ![lpartan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/lpartan/32/137_2.png) [@lpartan](https://community.fibery.io/u/lpartan)\
**Post date:** [June 7, 2022, 8:59pm UTC](https://community.fibery.io/t/we-are-moving-user-guide-from-intercom-into-fibery/2913/5 "2022-06-07T20:59:07Z")

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Perfect! Good move!  
I like the current side-window of intercom help and hope that a floating help window would be possible, e.g. having found a few steps to follow, user can keep the help visible while doing the steps.

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**Author:** ![Oshyan](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/oshyan/32/11431_2.png) [@Oshyan](https://community.fibery.io/u/Oshyan)\
**Post date:** [June 7, 2022, 9:21pm UTC](https://community.fibery.io/t/we-are-moving-user-guide-from-intercom-into-fibery/2913/6 "2022-06-07T21:21:32Z")

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Yes to all of this! I am happy Fibery is doing public-facing docs in Fibery itself now because it will help prioritize these valuable docs improvements. 😁

By the way I would also say that the new “Panels” navigation is _great_ for docs in particular. It’s almost better for that case than any other IMO. 😄
