# User Groups Help Error when Deleting or Adding User?

**URL:** <https://community.fibery.io/t/user-groups-help-error-when-deleting-or-adding-user/10218>\
**Category:** Bugs & Issues\
**Created:** [January 4, 2026, 4:12pm UTC](https://community.fibery.io/t/user-groups-help-error-when-deleting-or-adding-user/10218 "2026-01-04T16:12:40Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![Jeremy\_Felton](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/jeremy_felton/32/13398_2.png) [@Jeremy\_Felton](https://community.fibery.io/u/Jeremy_Felton)\
**Post date:** [January 4, 2026, 4:12pm UTC](https://community.fibery.io/t/user-groups-help-error-when-deleting-or-adding-user/10218/1 "2026-01-04T16:12:41Z")

</div>

Hey All need some help when trying to add a user to a newly created permission group the user just disappears, out of the 5 permissions groups I created 2 of them are doing this, I am getting error Value does not conform to specification. I even tried deleting the permission group and Re doing it but I get the same error when I try to delete I attached a video on what I am experiencing. Im stuck right now and not sure what to do?

---

<div class="post-metadata">

**Author:** ![Jeremy\_Felton](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/jeremy_felton/32/13398_2.png) [@Jeremy\_Felton](https://community.fibery.io/u/Jeremy_Felton)\
**Post date:** [January 4, 2026, 4:19pm UTC](https://community.fibery.io/t/user-groups-help-error-when-deleting-or-adding-user/10218/2 "2026-01-04T16:19:27Z")

</div>

Looks like its about a 50/50 chance that this happens I am not doing anything differently when I create them and they are all going to the same space, naming is different and users are different I achieved all the groups that I needed but now I am left with 3 broken permissions groups that I can’t delete or do anything with

 ![CleanShot 2026-01-04 at 11.17.40@2x](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/6/62dc48bdec2f4f4dd11c2d8f2f5e30442b0b6ac1.png)

---

<div class="post-metadata">

**Author:** ![Viktar\_Zhuk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/viktar_zhuk/32/1934_2.png) [@Viktar\_Zhuk](https://community.fibery.io/u/Viktar_Zhuk)\
**Post date:** [January 5, 2026, 4:19pm UTC](https://community.fibery.io/t/user-groups-help-error-when-deleting-or-adding-user/10218/3 "2026-01-05T16:19:56Z")

</div>

Hello @Jeremy_Felton

I’ve forwarded your issue to responsible dev team.  
We’ll get back as soon as possible. Thanks for reporting.

---

<div class="post-metadata">

**Author:** ![Andray\_Shotkin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/andray_shotkin/32/1531_2.png) [@Andray\_Shotkin](https://community.fibery.io/u/Andray_Shotkin)\
**Post date:** [January 6, 2026, 12:53pm UTC](https://community.fibery.io/t/user-groups-help-error-when-deleting-or-adding-user/10218/4 "2026-01-06T12:53:58Z")

</div>

Hello @Jeremy_Felton

I’ve fixed the problem on your workspace.

Hopefully we’ve found the issue so fix will be deployed this week.

```auto
Looks like its about a 50/50 chance that this happens

```

The issue is not easy to reproduce due to its race condition nature.

---

<div class="post-metadata">

**Author:** ![RonMakesSystems](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/ronmakessystems/32/14122_2.png) [@RonMakesSystems](https://community.fibery.io/u/RonMakesSystems)\
**Post date:** [January 6, 2026, 4:59pm UTC](https://community.fibery.io/t/user-groups-help-error-when-deleting-or-adding-user/10218/5 "2026-01-06T16:59:44Z")

</div>

@Jeremy_Felton Unrelated to your bug, but you say

> [@Jeremy\_Felton](#):
>
> 5 permissions groups

What you created here isn’t 5 permission groups, they are 5 permission databases. It looks like each database has only one item. You might be better off making one database called “Permission Group” and having 5 rows in that User Group Database. One for Design, Development, E-Commerce, Editing, Media Buying, and Sales. I might be wrong, I don’t know your set up exactly, but that’s just something I noticed here.
