# Trigger issue Created does not work with Jira sync

**URL:** <https://community.fibery.io/t/trigger-issue-created-does-not-work-with-jira-sync/4685>\
**Category:** Bugs & Issues\
**Created:** [June 28, 2023, 7:17am UTC](https://community.fibery.io/t/trigger-issue-created-does-not-work-with-jira-sync/4685 "2023-06-28T07:17:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![AndreasHe](https://avatars.discourse-cdn.com/v4/letter/a/a3d4f5/32.png) [@AndreasHe](https://community.fibery.io/u/AndreasHe)\
**Post date:** [June 28, 2023, 7:17am UTC](https://community.fibery.io/t/trigger-issue-created-does-not-work-with-jira-sync/4685/1 "2023-06-28T07:17:42Z")

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When using a Jira sync and a new issue is synced (created at Jira). The issueCreated trigger for automations does not react.

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**Author:** ![ESGdataBoi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/esgdataboi/32/11960_2.png) [@ESGdataBoi](https://community.fibery.io/u/ESGdataBoi)\
**Post date:** [June 29, 2023, 1:58pm UTC](https://community.fibery.io/t/trigger-issue-created-does-not-work-with-jira-sync/4685/2 "2023-06-29T13:58:37Z")

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I’ve been using the Jira two-way sync somewhat extensively lately, so I’ll ask something that I came across before: did the Jira database within Fibery definitely re-sync (either via one of the “auto re-sync per X time period” option or manually) between when the trigger happened and when you decided this didn’t work?

Note:  
In case this comes across as me being cheeky, I am genuinely trying to help, I just couldn’t think of a better way to say it right now ☺

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**Author:** ![AndreasHe](https://avatars.discourse-cdn.com/v4/letter/a/a3d4f5/32.png) [@AndreasHe](https://community.fibery.io/u/AndreasHe)\
**Post date:** [June 30, 2023, 7:09am UTC](https://community.fibery.io/t/trigger-issue-created-does-not-work-with-jira-sync/4685/3 "2023-06-30T07:09:25Z")

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So I clicked the “sync now” after I added an item to Jira cloud. And the trigger for an action listening to “issue created” simply did not run (seeing in “activity”).
