# Salesforce Integration

**URL:** <https://community.fibery.io/t/salesforce-integration/7619>\
**Category:** Integrations\
**Created:** [October 19, 2024, 12:20pm UTC](https://community.fibery.io/t/salesforce-integration/7619 "2024-10-19T12:20:45Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Jonathan1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/jonathan1/32/10038_2.png) [@Jonathan1](https://community.fibery.io/u/Jonathan1)\
**Post date:** [October 19, 2024, 12:20pm UTC](https://community.fibery.io/t/salesforce-integration/7619/1 "2024-10-19T12:20:45Z")

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We are interesting in creating interaction between Salesforce and Fibery.

Some use cases :

1. We use Salesforce as our ticketing tool. Sometimes, we receive requests that is more related to a project. So we want to “transform” this ticket to a project. We do this by closing the ticket on Salesforce and opening manually a project on Fibery.

2. Sometime we create a project on Fibery and related tasks or other things needs to be created on Salesforce. Currently, we need to create this manually on Salesforce.

3. We maintain a database of our Softwares on Salesforce and when a subscription is involved, the details are managed on Fibery.

Basically :

- Fibery should be able to create a **Record** on Salesforce _(This can be done with a Button, a Rule, etc…)_.
- Salesforce should be able to create an **Entity** on Fibery _(This can be done with Flows)_.
- Fibery should also be able to load or sync object records of Salesforce