# Notify User runs but doesn't notify

**URL:** <https://community.fibery.io/t/notify-user-runs-but-doesnt-notify/3840>\
**Category:** Bugs & Issues\
**Created:** [January 23, 2023, 10:19am UTC](https://community.fibery.io/t/notify-user-runs-but-doesnt-notify/3840 "2023-01-23T10:19:03Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![aoe](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/aoe/32/6018_2.png) [@aoe](https://community.fibery.io/u/aoe)\
**Post date:** [January 23, 2023, 10:19am UTC](https://community.fibery.io/t/notify-user-runs-but-doesnt-notify/3840/1 "2023-01-23T10:19:03Z")

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I’ve setup a simple automation to notify a user when an entity is created.

I’ve shared a test space where this problem occurs here.

> **[NotificationTest — Fibery](https://shared.fibery.io/sign-up?appShareId=c2e0533b-a3e4-4123-adab-759215b93413-notificationtest)**
>
> Create a Fibery account to replace isolated tools and bring everyone together.

Upon creating a new entity, the automation is executed which can be seen in the activity tab.  
I have Fibery/Email/Slack notifications activated.

Are there limitations to the Notify User action or am I missing something?

EDIT: Sending notification via the “Send message to users” in Slack works as expected (but then only to Slack).

 ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/d/d06d4bdc9e6516e07171113babd93445eb865100.png)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/b/b043141d286ca93757b1e2076d46a78571701ef4.png)

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**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [January 23, 2023, 10:48am UTC](https://community.fibery.io/t/notify-user-runs-but-doesnt-notify/3840/2 "2023-01-23T10:48:37Z")

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Have you enabled ‘Notify author’?  
If you make change, it won’t notify you. It will only notify people who didn’t make the change.

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**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [January 23, 2023, 10:49am UTC](https://community.fibery.io/t/notify-user-runs-but-doesnt-notify/3840/3 "2023-01-23T10:49:34Z")

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![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/e/ed07eda01e0e4fb215c6ada6eac11421cb500c35.png)

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<div class="post-metadata">

**Author:** ![aoe](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/aoe/32/6018_2.png) [@aoe](https://community.fibery.io/u/aoe)\
**Post date:** [January 23, 2023, 10:53am UTC](https://community.fibery.io/t/notify-user-runs-but-doesnt-notify/3840/4 "2023-01-23T10:53:33Z")

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Yes that was it, thanks!

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<div class="post-metadata">

**Author:** ![aoe](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/aoe/32/6018_2.png) [@aoe](https://community.fibery.io/u/aoe)\
**Post date:** [January 23, 2023, 10:56am UTC](https://community.fibery.io/t/notify-user-runs-but-doesnt-notify/3840/5 "2023-01-23T10:56:13Z")

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I was thrown off by a notification not working for another user as well (I had two users initially). But I think there may be some other thing wrong with that users setup.

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<div class="post-metadata">

**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [November 5, 2024, 1:09pm UTC](https://community.fibery.io/t/notify-user-runs-but-doesnt-notify/3840/6 "2024-11-05T13:09:55Z")

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