# New member with Yahoo email

**URL:** <https://community.fibery.io/t/new-member-with-yahoo-email/10129>\
**Category:** Bugs & Issues\
**Created:** [December 4, 2025, 6:42pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129 "2025-12-04T18:42:18Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![gomocoop](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/gomocoop/32/6349_2.png) [@gomocoop](https://community.fibery.io/u/gomocoop)\
**Post date:** [December 4, 2025, 6:42pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/1 "2025-12-04T18:42:18Z")

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A person from my team is trying to create a user but this is happening:

 ![Captura de Tela 2025-12-04 às 15.40.35](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/4/410dd80e994de6f2c39390ab517106117969c0f3.jpeg)

Is Fibery not compatible with yahoo email?

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**Author:** ![RonMakesSystems](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/ronmakessystems/32/14122_2.png) [@RonMakesSystems](https://community.fibery.io/u/RonMakesSystems)\
**Post date:** [December 4, 2025, 7:11pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/2 "2025-12-04T19:11:20Z")

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Hahaha this feels like some joke that never got removed

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**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [December 5, 2025, 12:29am UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/3 "2025-12-05T00:29:35Z")

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> [@gomocoop](#):
>
> Is Fibery not compatible with yahoo email?

Unfortunately, @yahoo.com emails are overwhelmingly used for spam accounts, so we choose to block them.  
Not a joke I’m afraid.  
But please ask your colleague to try again.

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**Author:** ![gomocoop](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/gomocoop/32/6349_2.png) [@gomocoop](https://community.fibery.io/u/gomocoop)\
**Post date:** [January 5, 2026, 1:37pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/4 "2026-01-05T13:37:42Z")

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Hello hello!

The latest person I mentioned with problems with its yahoo mail managed to create the account. =)

But now there is another one… Do I send her email adress and u give her access manually? Is that it?

Her email is [marisnake@yahoo.com](mailto:marisnake@yahoo.com)

Thanks!

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**Author:** ![itsu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/itsu/32/1775_2.png) [@itsu](https://community.fibery.io/u/itsu)\
**Post date:** [January 7, 2026, 3:25pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/5 "2026-01-07T15:25:12Z")

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Please ask her to try again

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**Author:** ![gomocoop](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/gomocoop/32/6349_2.png) [@gomocoop](https://community.fibery.io/u/gomocoop)\
**Post date:** [July 15, 2026, 5:00pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/6 "2026-07-15T17:00:00Z")

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Coming back here because on the last weeks some new users are having trouble to login with hotmail accounts… is that the same case from yahoo accounts? They have to keep trying?.. =/

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**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [July 16, 2026, 8:39am UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/7 "2026-07-16T08:39:25Z")

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There are various heuristics used to determine whether an account is spam, and the email domain feeds into that, so the accounts may be being (incorrectly) blocked.  
Of course, worth checking spam folder as well 😉

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**Author:** ![gomocoop](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/gomocoop/32/6349_2.png) [@gomocoop](https://community.fibery.io/u/gomocoop)\
**Post date:** [July 28, 2026, 6:44pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/8 "2026-07-28T18:44:02Z")

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A user with this email: [hugo@chusyd.com](mailto:hugo@chusyd.com) is having trouble…

 ![Captura de Tela 2026-07-28 às 15.42.02](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/e/ee2ff4a1c23a1ea1bf8eb7b9de487f6cacf3a253.jpeg)

He tried reseting password

 ![Captura de Tela 2026-07-28 às 15.43.14](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/9/9ee755941c897c66f817caf292fc8fa64d17fed9.jpeg)

But I checked on my workspace and there’s no user with this email…

How can we make it?

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**Author:** ![itsu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/itsu/32/1775_2.png) [@itsu](https://community.fibery.io/u/itsu)\
**Post date:** [July 28, 2026, 6:47pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/9 "2026-07-28T18:47:03Z")

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> [@gomocoop](#):
>
> But I checked on my workspace and there’s no user with this email…

Have you invited that user to your workspace yet?

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**Author:** ![gomocoop](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/gomocoop/32/6349_2.png) [@gomocoop](https://community.fibery.io/u/gomocoop)\
**Post date:** [July 29, 2026, 4:10pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/10 "2026-07-29T16:10:14Z")

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Yes… Fibery seems to not let him subscribe…

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**Author:** ![itsu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/itsu/32/1775_2.png) [@itsu](https://community.fibery.io/u/itsu)\
**Post date:** [July 29, 2026, 4:45pm UTC](https://community.fibery.io/t/new-member-with-yahoo-email/10129/11 "2026-07-29T16:45:52Z")

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There’s no need to subscribe or sign up as part of the invite flow. Simply go to Users → Invite (top right corner), enter the email address, and submit.

The user should then appear in the list. Please drop us a line in Intercom if anything goes wrong
