# Locked out of desktop app (?)

**URL:** <https://community.fibery.io/t/locked-out-of-desktop-app/9516>\
**Category:** Get Help\
**Created:** [September 3, 2025, 3:00pm UTC](https://community.fibery.io/t/locked-out-of-desktop-app/9516 "2025-09-03T15:00:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hendrik](https://avatars.discourse-cdn.com/v4/letter/h/839c29/32.png) [@Hendrik](https://community.fibery.io/u/Hendrik)\
**Post date:** [September 3, 2025, 3:00pm UTC](https://community.fibery.io/t/locked-out-of-desktop-app/9516/1 "2025-09-03T15:00:15Z")

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Hi,  
Currently seemingly locked out of the desktop app.

**Steps:**

1. Created new test WS (I think in browser) to test creation of clean new WS with no sample data
2. Deleted (really deleted) same test WS a few minutes later
3. Opened and logged into desktop app (though I may already have been logged in - can’t remember which, sorry!)
4. Prompt to which workspace to access, the deleted WS also appeared in the list - I clicked on it out of interest (even though my mom said not to)
5. Then the attached screenshot
6. Thought it might just be a cashing issue and that if I restarted my PC and try again this should be resolved but no dice.

As you will see, there is no side bar / menu. I find no way back in. Can access everything as usual in the browser, no issue there and the deleted WS is gone from the list as expected.

PS: I prefer the desktop app over the browser.

 ![FIBERY - LOCKED IN](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/2/2a0fa0e0ae7d9647523dc36fba5ffb38f52c70b5.png)

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**Author:** ![kabbi](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/kabbi/32/5691_2.png) [@kabbi](https://community.fibery.io/u/kabbi)\
**Post date:** [September 4, 2025, 8:52am UTC](https://community.fibery.io/t/locked-out-of-desktop-app/9516/2 "2025-09-04T08:52:43Z")

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Hi! You can press `Alt` to access the window menu, and there should be an option to `Open URL From Clipboard`. You can copy any (fibery) url to the clipboard, and use this option to force desktop app to navigate there

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**Author:** ![Hendrik](https://avatars.discourse-cdn.com/v4/letter/h/839c29/32.png) [@Hendrik](https://community.fibery.io/u/Hendrik)\
**Post date:** [September 4, 2025, 9:27am UTC](https://community.fibery.io/t/locked-out-of-desktop-app/9516/3 "2025-09-04T09:27:36Z")

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Hi @kabbi  
Thank you for helping. I see that option now…

Though I got back in by clicking on the Fibery logo in the (inaccessible) app, which took me to a Fibery landing page (inside the app) where I again got the option to choose the WS.

Suggestion to others: After deleting a WS from one instance (web or app), close all instances (web and app) - it may be a cashing issue that stills shows a deleted WS, which in my case, clicking on it led to this freeze.

H