# Initial signup error

**URL:** <https://community.fibery.io/t/initial-signup-error/9588>\
**Category:** Bugs & Issues\
**Created:** [September 14, 2025, 5:19pm UTC](https://community.fibery.io/t/initial-signup-error/9588 "2025-09-14T17:19:09Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![AndyBeard](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/andybeard/32/12730_2.png) [@AndyBeard](https://community.fibery.io/u/AndyBeard)\
**Post date:** [September 14, 2025, 5:19pm UTC](https://community.fibery.io/t/initial-signup-error/9588/1 "2025-09-14T17:19:09Z")

</div>

This happens if you use the ai signup flow. I didnt exhaustively test scenarios

Directly creating an account worked fine

 ![Screenshot_20250914_185544_Chrome](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/7/7f6dfc12046910bbc2893b1c668c5da4fdad9475.jpeg)