# \[FIXED\] Max files field size limits state 500mb in user guide, but is actually 1gb

**URL:** <https://community.fibery.io/t/fixed-max-files-field-size-limits-state-500mb-in-user-guide-but-is-actually-1gb/11568>\
**Category:** Bugs & Issues\
**Created:** [November 10, 2026, 1:25pm UTC](https://community.fibery.io/t/fixed-max-files-field-size-limits-state-500mb-in-user-guide-but-is-actually-1gb/11568 "2026-11-10T13:25:35Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![RonMakesSystems](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/ronmakessystems/32/14122_2.png) [@RonMakesSystems](https://community.fibery.io/u/RonMakesSystems)\
**Post date:** [November 10, 2026, 1:25pm UTC](https://community.fibery.io/t/fixed-max-files-field-size-limits-state-500mb-in-user-guide-but-is-actually-1gb/11568/1 "2026-11-10T13:25:35Z")

</div>

In this user guide: [Files in Rich Text & Documents](https://the.fibery.io/@public/User_Guide/Guide/Files-in-Rich-Text-Documents-183) it states the max file size is 500mb, and there is no reference to file sizes anywhere else in the guide. When testing, I found it to actually be 1gb.

Side note: when testing this, i noticed that when uploading anything above 1gb, it would throw the error immediately, but when uploading exactly 1gb (unlikely event), it takes a long time to load, and then throws an unclear, undescriptive error.

---

<div class="post-metadata">

**Author:** ![itsu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/itsu/32/1775_2.png) [@itsu](https://community.fibery.io/u/itsu)\
**Post date:** [November 10, 2026, 4:41pm UTC](https://community.fibery.io/t/fixed-max-files-field-size-limits-state-500mb-in-user-guide-but-is-actually-1gb/11568/2 "2026-11-10T16:41:41Z")

</div>

Thank you!

User guide has been updated and fix will be included in the next release.

---

<div class="post-metadata">

**Author:** ![itsu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/itsu/32/1775_2.png) [@itsu](https://community.fibery.io/u/itsu)\
**Post date:** [November 10, 2026, 4:43pm UTC](https://community.fibery.io/t/fixed-max-files-field-size-limits-state-500mb-in-user-guide-but-is-actually-1gb/11568/3 "2026-11-10T16:43:57Z")

</div>

Closed on November 10, 2026, 4:43pm UTC