# \[FIXED\] Custom emoji show broken \<img\> tags?

**URL:** <https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222>\
**Category:** Bugs & Issues\
**Created:** [January 5, 2026, 1:26pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222 "2026-01-05T13:26:10Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![ethanbond](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/ethanbond/32/10298_2.png) [@ethanbond](https://community.fibery.io/u/ethanbond)\
**Post date:** [January 5, 2026, 1:26pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222/1 "2026-01-05T13:26:10Z")

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We use custom emoji pretty heavily to make our status dropdowns nice and pretty/easy to skim. A few were broken a few days ago, and then today _a lot_ are broken. ☹

 ![2026-01-05 at 08.25.27 Practice RedGreen Table Fibery@2x](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/a/a3859f0c7c3b7f968e9ffb04cc33fc6c86e65699.png)

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**Author:** ![Viktar\_Zhuk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/viktar_zhuk/32/1934_2.png) [@Viktar\_Zhuk](https://community.fibery.io/u/Viktar_Zhuk)\
**Post date:** [January 5, 2026, 3:11pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222/2 "2026-01-05T15:11:21Z")

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Hello we had misconfigured in-browser cache for these images. Please refresh the page with disabled cache or drop the cache for this site.

Take our apologies for inconvenience.

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**Author:** ![Viktar\_Zhuk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/viktar_zhuk/32/1934_2.png) [@Viktar\_Zhuk](https://community.fibery.io/u/Viktar_Zhuk)\
**Post date:** [January 7, 2026, 4:22pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222/4 "2026-01-07T16:22:05Z")

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which version do you have here?

 ![Screenshot 2026-01-07 at 18.22.23](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/1/1a1e7df5e936572aa1c16988805ba6e8cbc78b49.png)

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**Author:** ![grex22](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/grex22/32/10249_2.png) [@grex22](https://community.fibery.io/u/grex22)\
**Post date:** [January 7, 2026, 5:16pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222/5 "2026-01-07T17:16:29Z")

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I show:  
Version: v1.0.828 (build n48589)

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**Author:** ![Viktar\_Zhuk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/viktar_zhuk/32/1934_2.png) [@Viktar\_Zhuk](https://community.fibery.io/u/Viktar_Zhuk)\
**Post date:** [January 7, 2026, 5:32pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222/6 "2026-01-07T17:32:48Z")

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interesting, maybe you’ve got between deployed version.  
I do not have a Windows machine beside me. Maybe you have smth similar? (cmd + shift + r)

 ![Screenshot 2026-01-07 at 19.30.17](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/3/3db64614104ccc9d91c94f10f4c29e0a42485659.png)

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**Author:** ![grex22](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/grex22/32/10249_2.png) [@grex22](https://community.fibery.io/u/grex22)\
**Post date:** [January 7, 2026, 6:08pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222/7 "2026-01-07T18:08:22Z")

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CMD + Shift + R does refresh the page on Windows, but it doesn’t seem to have any affect on the exact issue. I still see the broken icons even after closing completely and restarting the app.

I wonder if this just goes away for me on the next application update (tomorrow?)..

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**Author:** ![Viktar\_Zhuk](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/viktar_zhuk/32/1934_2.png) [@Viktar\_Zhuk](https://community.fibery.io/u/Viktar_Zhuk)\
**Post date:** [January 7, 2026, 6:20pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222/8 "2026-01-07T18:20:49Z")

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not sure, please contact me in our intercom

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**Author:** ![grex22](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/grex22/32/10249_2.png) [@grex22](https://community.fibery.io/u/grex22)\
**Post date:** [January 8, 2026, 5:47pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222/9 "2026-01-08T17:47:53Z")

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Just to close this sub-thread, Viktar jumped on an intercom with me this morning and got this sorted in mere minutes, creating a more efficient way that these uploaded emojis are resized and served up. Solved the issue on the Windows app and some vestigial issues I was still having in the web app as well.

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**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [January 9, 2026, 1:05pm UTC](https://community.fibery.io/t/fixed-custom-emoji-show-broken-img-tags/10222/10 "2026-01-09T13:05:17Z")

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