# Error message to acess portal reset refresh page

**URL:** <https://community.fibery.io/t/error-message-to-acess-portal-reset-refresh-page/361>\
**Category:** Get Help\
**Created:** [October 19, 2019, 9:38pm UTC](https://community.fibery.io/t/error-message-to-acess-portal-reset-refresh-page/361 "2019-10-19T21:38:17Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Pagandai\_V\_Pannirsel](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/pagandai_v_pannirsel/32/177_2.png) [@Pagandai\_V\_Pannirsel](https://community.fibery.io/u/Pagandai_V_Pannirsel)\
**Post date:** [October 19, 2019, 9:38pm UTC](https://community.fibery.io/t/error-message-to-acess-portal-reset-refresh-page/361/1 "2019-10-19T21:38:17Z")

</div>

ERROR

Oops, something has gone wrong — please refresh the page. If refresh doesn’t help, throw this text at us in chat:

Cannot read property ‘indexOf’ of undefined

You may try to Reload Content or navigating to [Root Page](https://greenfuelfood.fibery.io/)  
.

---

<div class="post-metadata">

**Author:** ![rickcogley](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/rickcogley/32/274_2.png) [@rickcogley](https://community.fibery.io/u/rickcogley)\
**Post date:** [October 20, 2019, 12:07am UTC](https://community.fibery.io/t/error-message-to-acess-portal-reset-refresh-page/361/2 "2019-10-20T00:07:53Z")

</div>

I have also got a few of these over the past couple of days. In my experience, reloading has fixed it each time.

---

<div class="post-metadata">

**Author:** ![Pagandai\_V\_Pannirsel](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/pagandai_v_pannirsel/32/177_2.png) [@Pagandai\_V\_Pannirsel](https://community.fibery.io/u/Pagandai_V_Pannirsel)\
**Post date:** [October 25, 2019, 10:54pm UTC](https://community.fibery.io/t/error-message-to-acess-portal-reset-refresh-page/361/3 "2019-10-25T22:54:13Z")

</div>

in week emd reloading did not woked , now it worked