# \[DONE\] How can I get emails to show up more frequently than once per hour?
**URL:** https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082
**Category:** Integrations
**Created:** [July 18, 2022, 9:57pm UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082 "2022-07-18T21:57:30Z")
**Posts on this page:** 11
**Page:** 1
### Author:  [@Quinn\_JH](https://community.fibery.io/u/Quinn_JH)
#### Post date: [July 18, 2022, 9:57pm UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/1 "2022-07-18T21:57:30Z")
Hello,
We are using fibery for a number of things and enjoying it greatly. The latest thing we have implemented is a ticketing system , with a contact alias connected via IMAP / POP3. The problem we have run into is new emails should reflect in the incoming database, but this requires our manual interaction, else there is 60 minutes between refresh. It looks like we may need to build some middleware to handle this, but it would be great if there was a built in way - or if others have tackled this issue and can share info.
Anyone successfully implemented email integration with refresh time \<30 mins?
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### Author:  [@Oshyan](https://community.fibery.io/u/Oshyan)
#### Post date: [July 19, 2022, 9:02pm UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/2 "2022-07-19T21:02:04Z")
As Fibery starts to expand from being a mostly “one-way synced data viewer” to a “bi-directional synced data interaction system” (i.e. sending emails, etc.), it seems like at least _some_ integrations will need to get the option for much more frequent sync. Email is a clear example, and perhaps in the future e.g. Intercom, Hubspot, etc. as well. The integrations might need to get smarter for this to work well as last I recall they do a full update of the remote data every time, at least for some integrations (i.e. not “just changed data”).
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### Author:  [@dukevannori](https://community.fibery.io/u/dukevannori)
#### Post date: [August 22, 2023, 9:47am UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/3 "2023-08-22T09:47:58Z")
this would maybe also be something where a button-automation would come in handy. if that could trigger the sync. i like the manual sync, but everytime digging into the database settings page to initiate it is a bit many clicks
even better if one could place that button somewhere in the fixed menu up left.
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### Author:  [@interr0bangr](https://community.fibery.io/u/interr0bangr)
#### Post date: [March 11, 2024, 12:59pm UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/4 "2024-03-11T12:59:23Z")
Any workaround here? Hoping to sync emails into a “support ticket” type of system but would need 5-10 min syncing intervals at least as support requests can sometimes be very urgent.
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### Author:  [@YvetteLans](https://community.fibery.io/u/YvetteLans)
#### Post date: [March 11, 2024, 2:26pm UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/5 "2024-03-11T14:26:20Z")
Also really curious if there is a workaround because of this 👆🏻
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### Author:  [@interr0bangr](https://community.fibery.io/u/interr0bangr)
#### Post date: [June 4, 2024, 2:01pm UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/6 "2024-06-04T14:01:22Z")
With Fibery’s recent focus on feedback/highlight gathering, is there any plans to increase the sync frequency of the email integration?
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### Author:  [@YvetteLans](https://community.fibery.io/u/YvetteLans)
#### Post date: [June 4, 2024, 4:06pm UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/7 "2024-06-04T16:06:12Z")
Would love that as well!
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### Author:  [@grex22](https://community.fibery.io/u/grex22)
#### Post date: [July 11, 2024, 3:40pm UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/8 "2024-07-11T15:40:27Z")
Voting on this one, as it’s still a pain point for us – surprised to see the I was the first vote cast on this idea, so perhaps the rest of the folks here could throw a vote or two this way, we might get some more attention on this feature
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### Author:  [@derbenoo](https://community.fibery.io/u/derbenoo)
#### Post date: [July 11, 2024, 7:57pm UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/9 "2024-07-11T19:57:53Z")
The Fibery email sync is very handy for shared inbox management. For a support ticket system, an Automation Trigger: “Email received” would be a better fit as the automation would run as soon as the email arrives instead of having to wait for the sync interval.
This could be accomplished with Make or Zapier creating an email entity upon receiving an email.
As already mentioned in this forum, Make and Zapier can become quite expensive if run frequently. I will try to address this issue in the first release of the Fiberflow automation platform by having an “Email received” trigger.
Cheers,
Ben
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### Author:  [@Polina\_Zenevich](https://community.fibery.io/u/Polina_Zenevich)
#### Post date: [September 16, 2024, 10:50am UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/10 "2024-09-16T10:50:33Z")
Hi!
The sync time for email integration was decreased to 5 minutes 🙂
> [@Sep 12, 2024 / 🏎️ Quick Search in Views, Pin Entity Views, better Whiteboard grids, and more](https://community.fibery.io/t/sep-12-2024-quick-search-in-views-pin-entity-views-better-whiteboard-grids-and-more/6628):
>
> Today’s release is packed with usability improvements in many areas, including Views, Whiteboards, and Email sync. smiling_face_with_three_hearts Quick Search in Views Now you can quickly find cards in Views. Just click Search this View (or Cmd + F) and type some keywords. It works in Table, List, Timeline, Board, and Calendar Views. Search is quite basic and works for Name, ID, basic text fields and number fields. In hierarchical Table or List View it automatically expand the tree wit…
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### Author:  [@Chr1sG](https://community.fibery.io/u/Chr1sG)
#### Post date: [September 20, 2024, 7:33am UTC](https://community.fibery.io/t/done-how-can-i-get-emails-to-show-up-more-frequently-than-once-per-hour/3082/11 "2024-09-20T07:33:08Z")