# Custom Integration error "Unable to update synchronization source during data fetching"

**URL:** <https://community.fibery.io/t/custom-integration-error-unable-to-update-synchronization-source-during-data-fetching/5812>\
**Category:** Get Help\
**Created:** [February 6, 2024, 10:49pm UTC](https://community.fibery.io/t/custom-integration-error-unable-to-update-synchronization-source-during-data-fetching/5812 "2024-02-06T22:49:46Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Matt\_Blais](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/matt_blais/32/1464_2.png) [@Matt\_Blais](https://community.fibery.io/u/Matt_Blais)\
**Post date:** [February 6, 2024, 10:49pm UTC](https://community.fibery.io/t/custom-integration-error-unable-to-update-synchronization-source-during-data-fetching/5812/1 "2024-02-06T22:49:46Z")

</div>

I get this error when trying to configure my Custom Integration:

> ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/5/54cc1696f75c75d5f7158acaae1f3291510b13ba.png)

But there is no data fetching currently going on (and Yes, my CI service is running and processing Fibery requests):

> ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/8/8017d557e8739944d35c14523fa884c176066162.png)

And when I try to sync, I get this:

> ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/5/5e4dd2343f97034daf5faaad63be5d2cfea11966.png)