# "Conversations" for integrations / Email integration

**URL:** <https://community.fibery.io/t/conversations-for-integrations-email-integration/1721>\
**Category:** Integrations\
**Created:** [June 24, 2021, 8:24pm UTC](https://community.fibery.io/t/conversations-for-integrations-email-integration/1721 "2021-06-24T20:24:30Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![B\_Sp](https://avatars.discourse-cdn.com/v4/letter/b/e8c25b/32.png) [@B\_Sp](https://community.fibery.io/u/B_Sp)\
**Post date:** [June 25, 2021, 3:18am UTC](https://community.fibery.io/t/conversations-for-integrations-email-integration/1721/2 "2021-06-25T03:18:58Z")

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> [@Oshyan](#):
>
> What would it take for Fibery to become a true CRM and/or _support tool_ ?

I would really like to see big focus on developing towards this goal. Yes, you made a great point in the [Bi-Directional Request](https://community.fibery.io/t/bi-directional-integrations-sync/1691) that the two-way sync is crucial to true integrations. This would go along with a very good [Email Integration](https://community.fibery.io/t/email-integration-for-crm-use/1222)

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_[View the full topic](https://community.fibery.io/t/conversations-for-integrations-email-integration/1721)._