# Can't access Fibery mobile app

**URL:** <https://community.fibery.io/t/cant-access-fibery-mobile-app/10707>\
**Category:** Get Help\
**Tags:** mobile\
**Created:** [April 5, 2026, 10:25pm UTC](https://community.fibery.io/t/cant-access-fibery-mobile-app/10707 "2026-04-05T22:25:08Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![myg\_ge](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/myg_ge/32/12457_2.png) [@myg\_ge](https://community.fibery.io/u/myg_ge)\
**Post date:** [April 5, 2026, 10:25pm UTC](https://community.fibery.io/t/cant-access-fibery-mobile-app/10707/1 "2026-04-05T22:25:09Z")

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Can’t access Fibery mobile app since about last weekend.

 ![Screenshot_20260406-021943_Fibery](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/1/122f9ee62c711de5848b0d8dde1a0066c9f6e211.jpeg)

 ![Screenshot_20260406-022148_Chrome](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/2/2e3e7e4f41b88e40e46c1f0888b2736b505e52de.jpeg)

Then I pick my Google account.

Then Fibery returns to the very first screen, ie this one:

 ![Screenshot_20260406-021943_Fibery](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/1/122f9ee62c711de5848b0d8dde1a0066c9f6e211.jpeg)

I deleted the app. Installed it again. But the problem persists.

Is it a bug? Or what could I do to get into the app?

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**Author:** ![alex](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/alex/32/52_2.png) [@alex](https://community.fibery.io/u/alex)\
**Post date:** [April 6, 2026, 8:35am UTC](https://community.fibery.io/t/cant-access-fibery-mobile-app/10707/2 "2026-04-06T08:35:06Z")

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Are you unable to log into all workspaces, or just a specific one? We will try to reproduce the issue.

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**Author:** ![myg\_ge](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/myg_ge/32/12457_2.png) [@myg\_ge](https://community.fibery.io/u/myg_ge)\
**Post date:** [April 6, 2026, 11:09am UTC](https://community.fibery.io/t/cant-access-fibery-mobile-app/10707/3 "2026-04-06T11:09:21Z")

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Good one. On my free account it works. But on my paid main one it doesn’t.

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**Author:** ![alex](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/alex/32/52_2.png) [@alex](https://community.fibery.io/u/alex)\
**Post date:** [April 6, 2026, 8:19pm UTC](https://community.fibery.io/t/cant-access-fibery-mobile-app/10707/4 "2026-04-06T20:19:21Z")

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Please try clearing the app storage, then log out and log in with another account.

 ![Screenshot_20260406-114256](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/b/b18a4fc971c3f74a0d8b238d39d07866debaf8cb.png)

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**Author:** ![myg\_ge](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/myg_ge/32/12457_2.png) [@myg\_ge](https://community.fibery.io/u/myg_ge)\
**Post date:** [April 6, 2026, 8:40pm UTC](https://community.fibery.io/t/cant-access-fibery-mobile-app/10707/5 "2026-04-06T20:40:36Z")

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Oh, yes, that’s the one. Thank you.

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<div class="post-metadata">

**Author:** ![alex](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/alex/32/52_2.png) [@alex](https://community.fibery.io/u/alex)\
**Post date:** [April 8, 2026, 10:23am UTC](https://community.fibery.io/t/cant-access-fibery-mobile-app/10707/6 "2026-04-08T10:23:12Z")

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You can update the mobile client from the Google Store to the new version where this issue has been fixed. Thank you!

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**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [April 8, 2026, 10:50am UTC](https://community.fibery.io/t/cant-access-fibery-mobile-app/10707/7 "2026-04-08T10:50:30Z")

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