# Cannot access db - it says the db was disabled. Please help

**URL:** <https://community.fibery.io/t/cannot-access-db-it-says-the-db-was-disabled-please-help/9843>\
**Category:** Get Help\
**Created:** [October 18, 2025, 11:05am UTC](https://community.fibery.io/t/cannot-access-db-it-says-the-db-was-disabled-please-help/9843 "2025-10-18T11:05:49Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![myg\_ge](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/myg_ge/32/12457_2.png) [@myg\_ge](https://community.fibery.io/u/myg_ge)\
**Post date:** [October 18, 2025, 11:05am UTC](https://community.fibery.io/t/cannot-access-db-it-says-the-db-was-disabled-please-help/9843/1 "2025-10-18T11:05:49Z")

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I duplicated the existing External Services db and named the new db as Internal Services. I didn’t copy the data.

But the db somehow didn’t activate…

These were the errors:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/7/736c7baa30383316fd76eb1e747f13bfb95a7065.png)

I removed those fields:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/7/7ecf355f344474a7e2ff970d3a0137c740ab07b4.png)

When I search for this db, Fibery can find it but the db looks disabled:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/3/3546f34b87a34d037bb9edacb3ad343b9b3efce3.png)

When I access it, this is what I see:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/fibery/original/2X/3/3ca0512b26ad72911c9fe8a6c92710a4e820d284.png)

Db isn’t shown in the space.

Any idea how to enable it (I cannot create a new db with the same name)?

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<div class="post-metadata">

**Author:** ![myg\_ge](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/myg_ge/32/12457_2.png) [@myg\_ge](https://community.fibery.io/u/myg_ge)\
**Post date:** [October 18, 2025, 11:19am UTC](https://community.fibery.io/t/cannot-access-db-it-says-the-db-was-disabled-please-help/9843/2 "2025-10-18T11:19:49Z")

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I’ve just managed to delete the db and created it from scratch. @Chr1sG , is this one a bug?

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**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [October 18, 2025, 11:45am UTC](https://community.fibery.io/t/cannot-access-db-it-says-the-db-was-disabled-please-help/9843/3 "2025-10-18T11:45:25Z")

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> [@myg\_ge](#):
>
> I duplicated the existing External Services db and named the new db as Internal Service

How did you duplicate the db? Did you do it via creating a space template and importing it?

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**Author:** ![myg\_ge](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/myg_ge/32/12457_2.png) [@myg\_ge](https://community.fibery.io/u/myg_ge)\
**Post date:** [October 18, 2025, 11:46am UTC](https://community.fibery.io/t/cannot-access-db-it-says-the-db-was-disabled-please-help/9843/4 "2025-10-18T11:46:46Z")

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I asked AI to do that

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**Author:** ![Chr1sG](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/chr1sg/32/3941_2.png) [@Chr1sG](https://community.fibery.io/u/Chr1sG)\
**Post date:** [October 18, 2025, 11:49am UTC](https://community.fibery.io/t/cannot-access-db-it-says-the-db-was-disabled-please-help/9843/5 "2025-10-18T11:49:05Z")

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Ok. The AI can often do things that are not otherwise possible via the UI, including making things that are effectively broken.  
I’ll let the AI team know about your experience, and leave them to investigate.

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<div class="post-metadata">

**Author:** ![myg\_ge](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/myg_ge/32/12457_2.png) [@myg\_ge](https://community.fibery.io/u/myg_ge)\
**Post date:** [October 18, 2025, 11:50am UTC](https://community.fibery.io/t/cannot-access-db-it-says-the-db-was-disabled-please-help/9843/6 "2025-10-18T11:50:21Z")

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Got it. Thank you.
