# Automatic linking based on email address is not case-insensitive

**URL:** <https://community.fibery.io/t/automatic-linking-based-on-email-address-is-not-case-insensitive/5875>\
**Category:** Bugs & Issues\
**Created:** [February 19, 2024, 8:34pm UTC](https://community.fibery.io/t/automatic-linking-based-on-email-address-is-not-case-insensitive/5875 "2024-02-19T20:34:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Yuri\_BC](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/yuri_bc/32/8803_2.png) [@Yuri\_BC](https://community.fibery.io/u/Yuri_BC)\
**Post date:** [February 19, 2024, 8:34pm UTC](https://community.fibery.io/t/automatic-linking-based-on-email-address-is-not-case-insensitive/5875/1 "2024-02-19T20:34:15Z")

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When I link to contact databases through an automatic relationship based on their email address field, this linking should be case-insensitive because email addressess are case-insensitive. That is currently not yet the case, and automatic linking does not happen sometimes for that reason.

A workaround would be to have an automation convert email addresses to be lowercase, but it is more userfriendly that users do not have to discover this need.

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**Author:** ![itsu](https://sea2.discourse-cdn.com/flex020/user_avatar/community.fibery.io/itsu/32/1775_2.png) [@itsu](https://community.fibery.io/u/itsu)\
**Post date:** [February 19, 2024, 8:50pm UTC](https://community.fibery.io/t/automatic-linking-based-on-email-address-is-not-case-insensitive/5875/2 "2024-02-19T20:50:14Z")

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> because email addressess are case-insensitive

That’s not true per standards.  
Yet of course most bigger public email providers treat them in a case-insensitive manner.